How the Purchase Process Works
At Itihaus, we believe every acquisition should be as thoughtful as the piece itself. While select items are available for instant checkout, most of our collection requires a purchase inquiry. This allows us to confirm availability and coordinate logistics with the utmost precision, as many of our artworks are one-of-a-kind.
Once you submit an inquiry, our team promptly verifies the piece’s availability, calculates the applicable shipping costs based on your location, and provides an estimated delivery timeline. You can expect a detailed response within two business days, often sooner. Should you wish to proceed, we will share a secure payment link to complete your purchase.
Secure Payment Options
All transactions made with Itihaus are processed through trusted and fully encrypted payment gateways. We accept credit cards (Indian and international), bank transfers, and digital wallets, ensuring both convenience and security at every step.
Our Return Policy
We take great care to ensure that you are completely confident in your purchase. Before confirming any transaction, our team provides detailed images, videos, and information to represent each piece accurately. Because most of our offerings are unique and require specialized handling due to their fragility or size, returns are not accepted once the item is sold.
In the rare event that your purchase arrives damaged, Itihaus will work swiftly to resolve the issue with an appropriate solution – this may include professional restoration, exchange, or return, depending on the nature of the damage.